Frequently Asked Questions

Moving can be a highly stressful event, filled with emotions and various challenges. At Smart Penny Moving, we prioritize your needs and aim to make the moving process as smooth as possible. As a full-service moving company, we are with you every step of the way, from providing relocation estimates to completing the final move.

To help you feel more prepared and alleviate any concerns, we have compiled a list of frequently asked questions from our customers:

Smart Penny Moving has consistently received 5-star ratings on Google because we value our customer relationships and prioritize their well-being. We understand that moving is a significant event, and our goal is to guide you through the process with care and professionalism.

At Smart Penny Moving, moving people into their new homes is not just a job—it's a mission. We go above and beyond to ensure every item is placed in its designated spot in your new home. Our focus is on making your move stress-free and efficient. With our packing services, you have the option to save time and energy for other preparations. We also specialize in moving antique and specialty items, including pianos. Our attention to detail and dedication to customer satisfaction set us apart from other movers.

It is best to contact us 1-2 months before your planned move. This timeframe allows us to assess the number and type of items you have, as well as plan and prepare for any specialty items. Planning ahead also ensures a smoother process and potential cost savings, as the move takes less time.

Each move is unique, making it difficult to provide a standardized cost estimate. To determine the expenses involved in your specific move, it is best to contact us for a free estimate. Factors such as the distance of your relocation and the type of items being moved will influence the overall cost.

We do not schedule moves online because we need to assess the duration and requirements of each move individually. Scheduling moves in person allows us to gather all the necessary information for an accurate evaluation.

If your move date changes, it is essential to inform Smart Penny Moving as soon as possible. We will work with you to reschedule for a more suitable date.

In addition to informing friends and family, there are several entities you should notify of your move. These include healthcare providers (doctors, dentists, etc.), the post office in your current town, the Department of Motor Vehicles in your new town, utility and waste management companies, credit card companies, banks, insurance companies, magazine subscriptions, voter registration, your cell phone provider, the IRS, and relevant government agencies.

Yes, Smart Penny Moving specializes in assisting seniors with their relocations. With a large, retired population in our area, we have become a trusted moving company for seniors. Learn more about our senior moving services.

When we visit your home to provide an estimate, we will assess your belongings, discuss whether you require packing assistance, and identify any antique or specialty items needing special care. This allows us to provide you with a general cost estimate for the move.

Smart Penny Moving, as a local company, provides reliable storage solutions for every situation. We offer moving vaults, that’s why you only pay for the volume you need to use. Contact us to inquire about prices and more.

Moving can be overwhelming, especially with a time constraint. We understand the challenges and offer numerous resources to assist you during the transition. Our Printable “Moving Checklist," "What to Expect on Moving Day," and "25 Easy Packing Tips to Make Your Move Stress-Free" are valuable resources. Starting early and decluttering as much as possible are highly recommended.

Payment is not due until the move is completed.

Streamlining the moving process can reduce costs. Clearing the walkway for movers, emptying furniture drawers, and following our packing tips can make the move quicker and more efficient. Ensuring the furniture is properly disassembled and providing easy access to your belongings are additional cost-saving measures.

To help you prepare, we have a detailed article titled "What to Expect on Moving Day" that provides insights and guidance for the moving day experience.

Decluttering is a common challenge for many movers. We recommend having a friend assist you in going through your belongings room by room. Sort items into piles for keeping, giving away, and throwing away. Starting early and decluttering as you pack can also be effective strategies.

Our page titled " Packing Tips" offers valuable packing advice and techniques.

Yes, we offer Printable “Moving Checklist" to help you stay organized throughout the moving process.

Yes, Smart Penny Moving specializes in moving pianos and other oversized and heavy items. We have the expertise and proper equipment to ensure their safe transportation.

Yes, it is advisable to empty drawers, including those in file cabinets, nightstands, and entertainment stands, before the move.

Yes, we will work with you to plan the specific arrangement of your furniture before the move. On moving day, our team will ensure your furniture is set up according to your preferences.

To ensure the safety of your pets and prevent any accidents or escapes, it is best to have a family member or friend watch them during the move. This way, you can focus on the moving process without worrying about your pets.

Our consistently high ratings and customer reviews speak to our commitment to keeping your belongings safe. At Smart Penny Moving, we prioritize the security of your items and handle them with the utmost care.

Yes, we assist with moving college students. Contact us for more information.

Inclement weather has not been a problem for Smart Penny Moving. We adapt to the weather and make necessary adjustments. If it's raining, we will work indoors until the weather clears up. In the event that rain persists, we will pause the clock and resume once it's safe to continue.

While we don't directly offer junk removal services, we have referral partners for such services. Feel free to contact us for more information.

Yes, we do sell packing supplies. If you need packing materials, reach out to us, and we can assist you with your purchase.

Absolutely! We offer packing services to help ease the burden of packing. If you prefer professional assistance, we can take care of the packing for you. Contact us to arrange packing help.

We schedule moves from Monday through Sunday. Let us know your preferred day, and we will work with you to schedule your move accordingly.

The quickest and easiest way to change your address is through

You can update your address on your driver's license either in person at your local DMV or online. The Massachusetts DMV provides an online change of address form, or you can visit the nearest office to update your information.

Yes, we offer a military discount to support veterans and the US Military. Simply inform us that you are a veteran, and we will apply the discount at the time of your move. If you have any other questions not covered here, please don't hesitate to contact us. We are here to assist you and provide the necessary information for a successful move.

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